Eugene is an aspiring HCI researcher driven to use tech to address human-centered problems. He emphasizes ✿ understanding stakeholders and their contexts, ✱ designing with empathy, and ❤︎ evaluating technologies with users.
I explore human-centered problems with thoughtful tech design.
I'm Eugene, an aspiring Human-Computer Interaction (HCI) researcher with a background in software engineering and UX design. I see technology as a tool for improving people's lives, and I'm particularly interested in how it can be thoughtfully designed to address real-world needs and challenges. In my approach to HCI research:
✿ I understand. I identify social problems grounded in my own experiences and observations of the world around me. I then validate these problems by understanding the perspectives of relevant stakeholders and examining whether important aspects remain underexplored in existing research.
✱ I design. I design by translating insights from stakeholders and the research landscape into meaningful interaction paradigms, exploring design opportunities that are both valuable and theoretically interesting.
❤︎ I evaluate. I evaluate using a combination of quantitative and qualitative methods to assess the value of the technology with end users, linking findings back to the research questions and the problems the design aims to address.
Work Experience
iOS Engineer
Jul 25 - Present
Shopee
Singapore
- Collaborated on maintaining Shopee's native iOS app as part of the Mobile App & Frontend, Native Infra team.
- Worked on developing and maintaining native infrastructure components, including SDKs and core platform modules, to support app-wide functionality.
Data and Tech Intern
Sep 24 - Nov 24
Ministry of Social and Family Development
Singapore
- Contributed to ops-tech solutions at Child Protective Service, Rehabilitation Protection Group.
- Led the prompt engineering process for Gen AI bots designed to reduce the administrative load of child protection officers in organising and summarising case notes.
- Performed feature engineering for a binary classification predictive analytics model to assess the risk of re-reporting for screened-out child abuse cases.
- Translated ops officers' requirements and developed a case flow simulation model, enabling stakeholders to assess the impact of various parameters on CPS's case pipeline.
Information Technology Developer Intern
May 24 - Aug 24
CPF Board
Singapore
- Contributed to the Special Account closure build at Retirement Decumulation Systems Department.
- Amended 6 services for 55 Withdrawal using PayNow to accommodate changes in logic and computation.
- Developed 3 APIs for a new system aimed at facilitating the withdrawal of new Retirement Account inflows for eligible members.
- Updated the backend logic for a UI screen used in CPF Board's internal business portal.
- Created 3 batch jobs to verify the validity of account numbers for CPF accounts and the eligibility of members for a valid Retirement Account.
Information Technology Intern
May 23 - Aug 23
CBM Pte Ltd
Singapore
- Co-built a full-stack project management system for automation of report generation, reducing the number of platforms needed from 3 to 1.
- Designed hi-fidelity prototype for the mobile application with Figma and implemented it with Flutter.
- Created a web admin dashboard with HTML, CSS and JavaScript.
- Built APIs using PHP Laravel for connection with a MySQL database.
Research Experience
Lab Member
Aug 24 - Present
AI For Social Good Lab (AI4SG)
Singapore
As a Human-Computer Interaction (HCI) researcher at the AI4SG Lab, my research focused on exploring how technology can support AI literacy education among older adults. I explored human-agent interaction paradigms and how technology can be designed to enhance educational experiences for older adults. My work is supervised under Dr. Yi-Chieh Lee and Ph.D candidate Song Tianqi.
Teaching Experience
Teaching Assistant
Jan 25 - May 25
NUS CS4218 Software Testing
Singapore
I assisted in grading coursework for 150 students, enhanced course materials, including tutorial questions and lecture slides, and actively supported student learning by responding to queries.
Advisor
May 23 - Aug 23
NUS CP2106 Orbital
Singapore
I mentored 11 teams of Year 1 undergraduates over a 3-month software engineering project. I enabled all teams to successfully complete the programme with 3 teams achieving Artemis (Extreme), the highest level of distinction. In recognition of my contributions, I was honoured with the Best Advisor Award.
Featured Projects
Good Goods
Singaporeans recognise the importance of social enterprises and are willing to support them, but finding these businesses remains a significant challenge. Thus, Good Goods is a RAG-powered discovery platform that makes it easier for consumers to discover social enterprises based on their product needs. This is a product of Build for Good 2024 hackathon.
ITS Automated Testing Engine
An automated testing tool that uses black box testing to test the Intelligent Tutoring System (ITS) developed at the Programming Languages and Software Engineering lab at School of Computing, NUS. It uses metamorphic testing, modifying base programs into semantically equivalent ones for bug detection.
Computer, Easy Lah!
Computer, Easy Lah! is an initiative that provides an interactive learning platform for senior adults to recap and practice the content taught in computer classes. It is built for Work Live Digital, and is supported by partners such as Family Central and Chua Chu Kang IT Centre.
Other Projects
Work Live Digital Website
A brand new website for Work Live Digital, a social impact initiative that provides free basic computer workshops to older adults.
Brand Guide for Dinosaur Illustrator
A brand guide created for a persona who specialises in creating dinosaur art for children's publications.
Volunteering
The Levelled Field
Nov 25 - Dec 25
Supported learners with intellectual disabilities in ChatGPT lessons.
Project RAYS with Rare Disorders Society Singapore
Jun 25
Befriended individuals with rare disorders for arts and game sessions.
Care Corner
Jun 25
Taught basic Scratch programming to primary school children.
Paint-A-Home XXIV @ Hougang
Jul 24
Repainted a residential flat for Paint-A-Home XXIV @ Hougang.
Muscular Dystrophy Association (Singapore)
Jun 24, Jun 25
Faciliated an overnight camp organised for children.
Family Central
Dec 23 - Feb 24
Designed and faciliated a workshop on Google Gemini for 80 older adults.
CampusImpact
Oct 22 - Dec 22
Planned and conducted academic and enrichment activities for a Primary 4 student.
Work Live Digital
Dec 21 - Aug 24
Curated educational booklets on basic computer usage, faciliated computer classes for older adults, and developed a website for Work Live Digital.
CDAC Singapore
Feb 20 - Oct 20
Provided academic support in Mathematics and Science to a Primary 6 student.
Prison Fellowship Singapore
Mar 17 - Jun 18
Led a team of 5 to provide weekly tuition support and organise enrichment activities.
Fun and games at MDAS COMPASS Camp 🌞
Project Rays - Love is not rare! 💕
Volunteer kickoff by Work Live Digital 😊
Awards
3rd Prize
NUS LifeHack 2025
Jun 25
Dean's List for AY24/25 Semester 2
NUS Coursework
Jun 25
Innovative Open-Source Excellence Award, Video and Marketing Excellence Award, and Best Project Award for CS3203 (Platinum)
NUS Computing 26th STePS
Apr 25
Software Engineering Focus Area (Distinction)
NUS Coursework
Jan 25
Top Students for CS4218 Software Testing
NUS Coursework
Jan 25
Dean's List for AY23/24 Semester 2
NUS Coursework
Jun 24
Dean's List for AY23/24 Semester 1
NUS Coursework
Jan 24
Orbital Best Adviser for CP2106 Independent Software Development Project
NUS Teaching
Jan 24
Top Students for CS2109S Introduction to AI and Machine Learning
NUS Coursework
Aug 23
Dean's List for AY22/23 Semester 2
NUS Coursework
Jun 23
Top Students for CS3240 Interaction Design
NUS Cousework
Jan 23
Judge's Choice for CP2106 Independent Software Development Project
NUS Cousework
Aug 22
Dean's List for AY21/22 Semester 2
NUS Coursework
Jun 22
National Youth Achievement Award (Gold)
NYAA
Mar 19
Presenting our project at Build for Good 24 📝
Third prize at LifeHack 25! 🥉
Judge's Choice Award at Orbital 22 🏅
Illustrations
Yes... I like to draw in my free time 😋
